Last Updated: January 12, 2021
What Information We Collect About You and How We Collect It
Through your access to the Site, we receive data that you actively submit as well as data that we track. Each category is described further below.
Actively Submitted Data: When you request information, subscribe to a mailing list or for a service, respond to an online survey or otherwise actively send us data, we usually collect data such as your name, e-mail address(es), mailing address(es), and telephone number(s). You can opt out of providing information by not entering it when asked and, if such information is required in order to allow us to respond to your inquiry, you will receive a notice advising you of this. In each such instance, you will know what data we collect through the Site, because you actively submit it.
Combinations: Unless you also actively submit personal information such as your name or address, passively tracked data does not typically allow us to identify you personally (even though it can theoretically be done, we do not have the means or an interest to find out who you are, unless you identify yourself voluntarily through an active submission of data). To the extent permitted by applicable law, we may combine passively tracked data with personal data that you actively submit.
Why We Collect Information and How We Use It
We collect passively tracked data primarily for purposes of administering, protecting and improving our Site and our systems, to better understand the preferences of our Site visitors, to identify server problems, to compile aggregated statistics about Site usage, and to help personalize your experience on our Site. We do not deliver third party online advertisements on our sites but we may advertise our products and services on others’ websites. We also may work with service providers to deliver retargeting advertisements and other advertisements on our behalf to Site visitors.
We collect actively submitted data primarily for two purposes: First, for the purpose for which you originally sent us the data (e.g., to provide information to you); and second, for purposes of contacting you to further discuss your interest in our company or our product. You can opt out of receiving marketing emails as explained below.
When and How We Share Information with Others
We are not in the business of selling or renting your information to telemarketers and we do not share your personally identifiable information with others, except as follows: We may share your information within the Connect corporate affiliates. We engage agents and service providers who process data only on our behalf and for our purposes under confidentiality agreements. We may share your information as required by law or in the interest of protecting or exercising our or others’ legal rights, e.g., without limitation, in connection with requests from law enforcement officials and in connection with court proceedings. We may share or transfer your information in connection with a prospective or actual sale, merger, transfer or other reorganization of all or parts of our business. Also, we reserve the right to fully use and disclose any information that is not in personally identifiable form (such as statistics and survey results that do not identify you individually by name).
International Data Transfers
Your personal information may be transferred to countries located outside your country or region, including to countries that may not provide a similar or adequate level of protection to that provided by your country or region. For example, if you reside in the European Economic Area (“EEA”), we may transfer your personal information to China, the United States or other countries outside of the EEA. By using the Site or otherwise providing personal information to us, you hereby expressly consent to the transfer of your personal information outside your country or region. Connect employs approved legal mechanisms to comply with privacy laws when transferring your data outside of the EU or United Kingdom.
Additional Information for Individuals in the European Economic Area (EEA)
In the case of processing involving passive data collection and other processing for the administration of our Site, such processing is undertaken pursuant to our legitimate interests as a data controller, including the operation of our Site. We also may process personal data where necessary for our compliance with a legal obligation to which we are subject. We also reserve the right to process personal data in the event we believe doing so is necessary to protect the rights of the data subject or another person.
More specific information about the basis for our processing may be included on specific notices or forms and, in the event of a conflict, the purposes identified on a specific form will take precedence over the purposes identified here.
If you have concerns about our processing of your personal data you can contact our privacy point of contact, using the contact information below. You also have the right to file a complaint with your country’s data protection supervisory authority.
How You Can Opt-Out
In connection with certain matters, we may ask you specifically whether you have objections against a certain kind of data use or sharing. If you opt-out under such circumstances, we will respect your decision. To opt out of receiving commercial communications from Connect, please click on the “opt-out” link in the communication or contact us at . Please note that our partners and other data recipients have their own data privacy policies, which may differ from ours and you would have to contact them separately with respect to opt-out requests.
How You Can Access and Update Information We Collected About You
As required by applicable law, upon request we will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information. You may request this information by emailing us at .
If personal information you have submitted through the Site is no longer accurate, current, or complete, and you wish to update it, please send an e-mail to . Upon appropriate request we will update or amend your information, but we reserve the right to use previously obtained information to verify your identity or take other actions that we believe are appropriate.
Note that we do not distribute your personal information to third-parties for third-party direct marketing purposes.
How We Protect Information
To help protect the privacy of your personal information collected through the Site, we maintain physical, technical, and administrative safeguards. We update and test our security technology on an ongoing basis. We restrict access to your personal data to those individuals who need to know that information to operate our business. In addition, we train our employees about the importance of confidentiality and maintaining the privacy and security of your information. We commit to taking appropriate disciplinary measures to enforce our employees’ privacy responsibilities.
How Long is Personal Information Retained
This Site is not directed towards children under 13 years of age nor do we knowingly collect information from children under 13. If you are under 13, please do not use the Site or submit any personal information to us. If you believe that we have unintentionally collected personal information about your child, you can contact us by mail or email as described below.
Questions or Concerns